Location.
This Lyon hotel is close to Centre d'Histoire de la Resistance et de la Deportation and Ecole Normale Superieure de Lyon. Also nearby are Musee des Tissus and Cathedrale St. Jean.
Features.
Park & Suites Elégance Lyon Gerland has a fitness facility. Business amenities at this 3.0-star property include high-speed Internet access and business services. The staff can arrange dry cleaning/laundry services. Additional amenities include laundry facilities and an elevator (lift).
Guestrooms.
Televisions are equipped with satellite channels. Guestrooms provide direct-dial phones. Guestrooms feature microwaves, refrigerators, and coffee/tea makers. Bathrooms offer hair dryers. Additional amenities include air conditioning, welcome amenities, and windows that open. In addition, amenities available on request include irons/ironing boards, extra towels/bedding, and wake-up calls. Cribs (infant beds) are available.
Guest Reviews: Park & Suites Elégance Lyon Gerland
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- Traveler Reviews brought to you by
- City Suites Lyon Gerland
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175 Avenue Jean Jaures | 69007 Lyon
- TripAdvisor Traveler Rating:
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Based on 67 traveler reviews
- Most Recent Traveler Reviews:
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“God-forsaken location; arrogant lady at reception who gave us a faulty room”
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Feb 22, 2008
Pamperedtraveller, Singapore
- We stayed at this hotel from 5 to 10 Feb 2008 at room 212 and subsequently rm 211. we chose this place because we wanted extra space for the family...
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- We stayed at this hotel from 5 to 10 Feb 2008 at room 212 and subsequently rm 211. we chose this place because we wanted extra space for the family since there are 2 children with us. After reading some of the earlier reviews, I felt this could be a good choice for our long stay. I'll try to be as objective as I can and pin point both the advantages and disadvantages.
Generally I think Lyon has its charm and is a cosy city and it has the advantages of being a vibrant place without the overwhelming size of Paris. Its very easy to get around Lyon as its Metro only consists of 4 lines. That's right, very straight forward, no confusion - easy.
On the downside, if you're staying away from the city centre, there's really not much - plain dull and boring. Gerland was one of those places.
Meanwhile, back to the hotel, based on my experience here's my recap:
Location
Pros:
- The Gerland Metro entrant is right at the hotel's doorstep. Very accessible to get to the town centre via train.
- There is a supermarket to the left where I could find a fantastic selection of baby food. It was convenient for other buys like mineral water and also food for cooking in the kitchenette etc.
- A fenced playground in front of the supermarket was a plus.
- Fancy restaurant next door (see Cons).
Cons:
- Fancy restaurant next door which we didn't bother with because the staff appeared stuck up. I was tired of putting up with another french mediocre service. Unfortunately, this was the only dining within 1 kilometres of the hotel.
- Very quiet area with absolutly nothing else. Yawn!
- we had to walk quite a bit to find another restaurant. It was the ICEO which served a funky fusion of french/mediterranean/tunisian cuisine. Highly recommended - friendly, prompt and attentive service with great music, vibrant crowd and exotic food.
Suite
Pros:
- The kitchenette had a sink, two stoves, a microwave, small fridge and a small kettle. Some basic utensils are there and you can request for more as we did. We did some light pasta cooking on some nights and made our own breakfast on most days.
Cons:
- The central heating in our room was faulty and couldn't be adjusted at all. It was cold in the room and bear in mind February is the coldest month.
- The fridge smelled like rotten cheese. Ugh!
- No safe in the room for passports/valuables.
- The light bulb in the toilet blew up on Saturday and we asked them to change that but they didn't care and it seemed that there are no working staff about except for the guy at the reception and the lady at the breakfast counter.
When my husband demanded for a discount for the lack of service - they asked us to shift to another room. we moved next door (room 211) and finally on the second last day of our stay, we got some heat on. The heating was properly functioning, the switches okay, no smell from the fridge this time. We realised they had given us a semi-faulty suite earlier on when we checked in. However, the following day when we checked out, the guy at the reception was smart enough to give us a discount - in that he didnt charge us for the use of the sofa bed throughout our stay, nor the hotel breakfast which we took once, so we were quite pleased with the 'compensation'. And he was kind enough to call a taxi on our behalf.
Hallelujah! « less
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“Room Ok - staff unfriendly & unhelpful”
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Jan 21, 2008
Roestigraben, Eperlecques
- Stayed for two nights. Room was fine - large and tidy.
When I was there the lift was out of order - the desk receptionist was less than apologetic.
This...
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- Stayed for two nights. Room was fine - large and tidy.
When I was there the lift was out of order - the desk receptionist was less than apologetic.
This receptionist clearly would have rather been elsewhere. The Wi-fi was expensive and the connection unreliable. Overall, a decent enough hotel marred by a cocky, rude, and unhelpful member of staff. « less
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“Great for a long stay”
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Oct 19, 2007
floridian082, North Florida
- My wife and I wanted a place to stay for 10 days using Lyon as a base for exploring South France. City Suites was just right. Our "suite superior" was...
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- My wife and I wanted a place to stay for 10 days using Lyon as a base for exploring South France. City Suites was just right. Our "suite superior" was big enough so we weren't cramped, and the microwave and fridge let us do our own breakfasts and some dinners (a big saving). There is a supermarket right next door to get food and other supplies.
The hotel is not in the tourist area of Lyon, but there is a subway stop right in front of the hotel to get to anywhere else in 15 minutes or so.
Service was competent, but not gushing. All our requests and questions (made in English) were handled promptly. Rooms were clean and were serviced daily.
I do think 30 euros / day is too high for internet service, but rates in Europe seem to be like that.
For a similar trip we would definitely go back to this same hotel. « less
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“Deception à la réception”
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Mar 15, 2010
Amel5
- Personnel pas très acceuillant Malika la personne désagréable dommage que la direction ne face rien pour ça!!!
- Personnel pas très acceuillant Malika la personne désagréable dommage que la direction ne face rien pour ça!!!
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“Super déçu !!!”
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Dec 20, 2008
smokecity, Paris
- Pour un hotel 3 étoiles moi qui passe ma vie dans ce genre d' établissements je suis super déçu par City suites !!!
C'est absolument immonde !!! dès le hall...
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- Pour un hotel 3 étoiles moi qui passe ma vie dans ce genre d' établissements je suis super déçu par City suites !!!
C'est absolument immonde !!! dès le hall d' entrée c'est le bordel, présence de personnes ou plutôt de " cas sociaux " qui se sentent comme à la maison... ascenseur en panne, chauffage defectueux, propreté peut mieux faire, femmes de ménages envahissantes !!! Seul point positif le receptionniste très poli et drôle de surcroit...
En 10 mn je sais si un hotêl est sérieux ou non, ici en l' occurence c'est le foutoire complet !!! à se demander s' il y a une équipe de direction... SCANDALEUX !!! « less
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Amenities: Park & Suites Elégance Lyon Gerland
Hotel Services
Kitchen
Kids Stay Free
Recreational Services
Fitness Facility
