Location.
This family-friendly Orange County hotel is located in Anaheim, California, across the street from the Anaheim Convention Center, and approximately a half-mile from the main entrance to Disneyland®. Angel Stadium is 1.9 miles away.
Hotel Features.
Desert Palms Hotel & Suites features complimentary buffet-style breakfasts served daily. The casual restaurant features a 50-inch plasma TV for sports events and a family-friendly menu. A café offers smoothies, Tazo tea, and snacks. Guests can relax in the heated outdoor pool and spa tub, surrounded by a sundeck with lounge chairs. A small ,em>fitness center is on site. Complimentary high-speed Internet access is available in the 24-hour business center, and wireless Internet access is complimentary in the lobby.
Guestrooms.
Spacious, nonsmoking accommodations at Desert Palms Hotel & Suites provide custom furnishings and beds with palm tree-motif headboards. Rooms include microwaves, compact refrigerators, in-room safes, and cable TV with premium channels. Complimentary wireless and wired high-speed Internet access are available.
Guest Reviews: Desert Palms Hotel & Suites
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- Desert Palms Hotel & Suites
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631 West Katella Ave | Anaheim, CA 92802
- TripAdvisor Traveler Rating:
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Based on 268 traveler reviews
- Most Recent Traveler Reviews:
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“Wounderfu;”
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Aug 29, 2010
saltyTheSailor, Los Angeles County
- I wanted to take my wife to see the World of Color and decided it would be nice to stay at the Resort overnight to make it a better experience....
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- I wanted to take my wife to see the World of Color and decided it would be nice to stay at the Resort overnight to make it a better experience. I first looked at one night at the Grand Californian, but it was outside my price range. I started looking at the proprieties on the ART Routes. I was impressed by the facility and the desk staff. I booked a night. I liked the idea that I would not be paying $15 to park at Theme Parking. We were allowed to park before our room was ready and go to Disney. This made a big difference. Since it was hot we used the ART Buses. It made it easy for my wife who had a foot injury. After lunch at the resort we came back, checked in and took a siesta. The room was very nice and had the amenities that we needed. I was especially impressed by the number of outlets available to plug in my portable devices. Most hotels don't have enough. Being next door to 7-11 made it easy to get items we forgot and stock up on water bottles. I had a midnight snack at the subway across the street after my wife fell asleep. The next morning I was impressed by the breakfast that was included in the price. This is another small item that made the stay more enjoyable and affordable.
I used your very nice exercise room. The only complaint I have about it is the hours of operation, as I would have liked to use outside the allowed hours.
An unexpected bonus was the view from the 5th floor of the construction of Cars Land.
So many of the affordable properties in the area are motel style with outside stairs. Your hotel with is traditional interior design and lobby made it much more comfortable for my wife who is always security conscious. The Underground parking was a plus as it kept our car out of the sun and away from prying eyes. « less
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“Left feeling disappointed”
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Aug 21, 2010
frogleg, salem, or
- Their website gave us medium expectations. It's walking distance from Disneyland (1/2 mile) and medium priced. We were still disappointed. The room we had was outdated and in bad repair....
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- Their website gave us medium expectations. It's walking distance from Disneyland (1/2 mile) and medium priced. We were still disappointed. The room we had was outdated and in bad repair. Broken window blinds, cramped room. Shower drain was backed-up. Internet very slow (but free). Breakfast was so-so. Nowhere near an Embassy Suites, but better than a plain continental. We would have been fine with these things.
The tipping point for me was the construction they had going on (surprise). Hammering and drilling on the floor above us during the day. Not helpful when trying to get a 3 year old down for a nap. Also, the water was turned off from 11am till 5pm on the two days we were there. The staff worked to be helpful.
Hopefully, the construction is something that will make future visitors pleased. I would not recommend this hotel to a friend unless until knowing the status, and results, of the construction. « less
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“Ruined my Disneyland Experience - need a vacation from my vacation”
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Aug 8, 2010
HappyFamily0845, Alamogordo, New Mexico
- This was the WORST place I've ever stayed. Let me tell you a little about my family/vacation plans -
Military Family
Wanted a fun vacation with a decent hotel to...
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- This was the WORST place I've ever stayed. Let me tell you a little about my family/vacation plans -
Military Family
Wanted a fun vacation with a decent hotel to shower/sleep/close to Disneyland
2 year old and 7 year old child
Wanted to spend a decent amount of money (not as much as the Resort hotels charge, because last year we stayed at Disneyland and found we only slept and showered there, so we didn't need an expensive hotel. Boy was I wrong.)
To be fair, below is listed the good items.
The good:
The lobby
The staff
Parking
7-11 next door
So, our story begins with us being to late to score a $75 military voucher for the deluxe rooms, or a voucher to get a suite for $139.00. The hotel had "already given away all of the voucher rooms." We were getting the deluxe room for $132.00 a night. When we arrived, my husband asked for a free upgrade - big mistake! The lady "upgraded us" we ended up in a room next to an exit door that was being slammed all night long. It was also located next to the smoke pit, which could be smelled inside the room. Finally, it was so small, we had to stand single file in order to get out of the room.
After two nights, I was fed up, so my husband complained and they upgraded us to a suite for the same price.
So, we walk into the suite - refreshing, until we go to the bathroom and turn on the light. It sounds like an airplane taking off - the whole time its on!
The first night in the suite my 2 year old screamed out in his sleep, "what is that noise." It felt like the hotel was vibrating. I searched around and guess what it was? There was a delivery truck at the 7-11 next door unloading goods. (Think a loud semi) On the last night we were there (the night we would get to sleep in because we didn't have to go to Disneyland) there was a sign on the elevator saying there would be an elevator test between 7 and 9 a.m. that might cause the fire alarm to go off and not to be alarmed.
What????
Around 6 a.m. I didn't hear a fire alarm, but I did hear a sound that sounded like "dong" over and over for around 5 minutes. Talk about fired up!
The hotels breakfast is a joke - nasty!
Pool is located in the middle of the building, no sunlight except for an hour or two and is Freezing! No heater for the pool!
Even the coffee is disguisting - save your time and go to the 7-11 next door.
Finally, the location is NOT close to Disney. It is at least 1/2 mile away. This is a long walk when you want to come home for lunch/at night when you are tired. Do yourself a favor and get one of the cheap hotels closer to the gate. This hotel was a nightmare! « less
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“This is not a four star hotel!”
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Aug 7, 2010
jec727, Chicago, Illinois
- This hotel was given 4 stars and it is not even close to what I would consider 4 star. The furniture was very outdated and worn in our "suite." When...
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- This hotel was given 4 stars and it is not even close to what I would consider 4 star. The furniture was very outdated and worn in our "suite." When we walked into the room there was a very strong scent of some sort of cleaner . We had to open up the balcony window to air out the room. I would never reccomend this hotel to anyone. « less
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“Good value close to Disneyland”
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Aug 3, 2010
TheFamilyOf4, San Francisco, California
- We (two adults and young two children) staid there three times in 2009 and 2010 on our trips to Disneyland. We were looking for something larger than a hotel room...
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- We (two adults and young two children) staid there three times in 2009 and 2010 on our trips to Disneyland. We were looking for something larger than a hotel room with a kitchen, reasonably priced, and walking distance from Disneyland. This hotel was pretty much the only choice. Their Sahara suite has a "full" (but small) kitchen - a small stove, a smallish fridge, a microwave and a kitchen sink with a tiny bit of counter space, plus all the basic (cheap and not not very well maintained) cooking utensils. It worked well for us to prepare basic meals/snacks for the kids, reheat a slice of pizza, and kept fruit and drinks cool.
Sahara suite offers a separate bedroom with two queen sized beds, and a living room (area) with a pull-out sofa. We did not use the sofa, so can't comment. Beds are ok - nothing fancy, but the pillows are the worst I've ever slept on. Sofa and an armchair in the living are are not particularly comfortable either.
Room has AC, but it's rather loud and blows right over one of the beds.
Bathrooms are fine, but somewhat dated. I saw some re-caulking to seal apparent leaks. Rooms offer free wires/wireless internet for basic use - slowish and limits amount of data you can transfer for free, but enough to check e-mail, etc.
Hotel has free breakfast on the 5th floor. Breakfast is above average, but nothing special. Menu is slightly different each day; expect to find coffee/juices/milk, eggs, beacon/sausages, cottage cheese, biscuits and gravy, cereal, pastries, and fruit. You can make your own waffles, which we all liked. Hotel was about half full on days of our trips, but breakfast area was always crowded, and by 9am they were out of many things, although they do re-supply during the hours that they are open. If you are there when hotel is full, and you don't like waiting in line, get your breakfast early... 7am early.
Hotel has a smallish pool and a hot tub - a good place to relax after a long day in a park. Especially if you like company, sitting shoulder to shoulder with someone else in the hot tub, or getting splashed from multiple directions in a pool. If pool is important, adjust your schedule. We went there around 5pm one day, and it was almost empty. By 6pm it started to get crowded.
Hotel is walking distance from Disneyland. It takes about 20-25 minutes to walk to the entrance. Our 3 year old had no problem with it, although she didn't mind being carried half the way back after having spent 6 hours in the park.
Overall, hotel is nothing special in terms of amenities and room quality, but it offers convenience of having a suite (kids go to bed, mom and dad can watch TV in another room), a kitchen (to keep your drinks, ice cream and fruit, cook/reheat) and being close to Disneyland. If you book through hotel's web site, click on "special offers" and get 20% if you book 3 nights or more. FOR THE PRICE - it's a very good value. « less
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Amenities: Desert Palms Hotel & Suites
Hotel Services
Restaurant
Kitchen
24-Hour Security
Recreational Services
Fitness Facility