Location.
This Lakeland hotel is close to Lakeland Square Mall and Joker Marchant Stadium.
Features.
Holiday Inn Lakeland Hotel & Conference Center has an outdoor pool and a fitness facility. Business amenities at this 3.0-star property include meeting rooms for small groups, business services, and audio-visual equipment. This Lakeland property has a restaurant and a bar/lounge. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. Additional amenities include multilingual staff, laundry facilities, and complimentary newspapers in the lobby.
Guestrooms.
Holiday Inn Lakeland Hotel & Conference Center has 157 guestrooms. Televisions are equipped with satellite channels, video-game consoles, and pay movies. Guestrooms provide voice mail and multi-line phones with complimentary local calls. Guestrooms feature coffee/tea makers. Bathrooms offer shower/tub combinations and hair dryers. Additional amenities include air conditioning, desks, and irons/ironing boards. In addition, a turndown service is offered nightly, housekeeping is available, and amenities available on request include wake-up calls.
Guest Reviews: Holiday Inn Lakeland Hotel & Conference Center
Provided by TripAdvisor
- Traveler Reviews brought to you by
- Holiday Inn Lakeland Hotel & Conference Center
-
3260 U.S. Highway 98 North | Lakeland, FL 33805
- TripAdvisor Traveler Rating:
-
Based on 10 traveler reviews
- Most Recent Traveler Reviews:
-
-
-
“Not good value for your money.”
-
Apr 18, 2010
sprout5, Florida
- My child and I stayed here for a weekend as part of a large group and it was fully booked that weekend. Our room was available right at 3:00. The...
more »
- My child and I stayed here for a weekend as part of a large group and it was fully booked that weekend. Our room was available right at 3:00. The reception people in the lobby were friendly in person, but short on the phone. During check-in, I was in the middle of my transaction when the manager interupted the clerk to talk about some issue totally unrelated to me. The clerk apologized to me about it, but the manager didn't seem to understand his rudeness and importance of taking care of a customer.
Although it's a non-smoking hotel, many of our group had rooms or bedding that smelled strongly of smoke. Our room was good sized, clean and had clean linens, etc. The bathroom was dated, but clean. The air conditioning unit was noisy, but efficient. Our door had to be pulled shut in order for the lock to engage or else it was unsecure. There was no refridgerator in our room, but an ice machine down the hall.
There was no breakfast included in our daily rate, but this was probably a good thing as reports from friends said the restaurant was pitiful (dirty dishes, dried out food). For the price we paid and the quality of accomodations-right off a highway, I would have expected a breakfast or at least a refridgerator in the room. There are plenty of places to eat nearby that we took advantage of.
We did not check out the pool.
I would not return to this hotel as it met my bare minimum expectancy of what a hotel should offer and was quite expensive without offering much. « less
-
-
“surprised after reading negative reviews”
-
Mar 4, 2010
akasnafu, Spring Hill Fl
- My Daughter booked 2 rooms one for me and one for her family, (it was for a soccer tournament and others were there also that is why we were there)...
more »
- My Daughter booked 2 rooms one for me and one for her family, (it was for a soccer tournament and others were there also that is why we were there) after she told me i read the reviews and was almost tempted to cancel even if it meant losing the money, and booking elsewhere. The reviews were really awful... I told her to be prepared for the worse when we got there. Much to my surprise when i opened my room it was clean, from the carpet to the furniture. After awhile in the room i noticed it was not warming up even tho i had the thermostat set very high..(it was a cold week-end) I phoned the front desk and was told a maintenance man would be right there. (i doubted it) In about 10 minutes a knock on the door surprised me. it was a gentleman with a key to another room that he said the heat was working in. And we were to change rooms. A few minutes later the phone rang with an offer from the desk to send up a luggage cart to help us move our things... i declined because we only had overnight bags..I decided not to move right away but to let the other room warm up as that was cold also. After waiting about an hour i checked and that room was only a couple degrees warmer than when i first went there... so i waited another hour, all in all it only warmed up about 4 degrees warmer than the room i was in.
When my daughter came to go to their room i told her about the situation and she said their room was nice and warm... ( it was ) she offered to change with me cause they didn't mind it being cooler. So that is what we did. Problem solved for me. But i know if i had called again they would have given me a different room again.
On morning check out i explained to the girl at the desk why i had all these room keys and as it turned out the fellow from the night before was there by the desk and asked me how the 2nd room was, i explained what we did, and he thanked me for telling him and he would have maintenance repair check on both rooms on Monday..
Every one was very friendly and helpful , and spoke English.
I ate breakfast with two grand children in their restrauant and was treated well there also.
and the food was good. French toast and blueberry pancakes. After all the very bad reviews i read i thought it was only fair to share my experience... I was in room 332 (at first) then was told to change to 337 but ended up staying in 330.. all rooms were very nice and clean. Room 330 may have been a tad smaller, as the other two had a nice living room chair in them and Room 330 didn't.
Had no problems with hot water. service etc. Only drawback i found was the ice machine is on the 1st floor which made it difficult for me as i have trouble walking and you have to go up and down some stairs to get to the ice machine. Elevators were quick to respond. Not slow like some places i have stayed in., But from my experience i think if i asked them to bring me ice up to the room (explaining my situation) they may have done that also
And checking in was quick and efficient as was checking out.. perhaps the 3rd floor was recently renovated i don't know but it was not like the reviews i read from the past. Mattress was a little firm but thats hotels for you. « less
-
-
“Hotel was nasty-management was rude and does not have a clue anything about guest satisfaction”
-
Dec 20, 2009
tothelast, jacksonville
- The Hotel has a terrible smell. It is old and unkeeped. The housekeeping department was awful, and they did not understand or speak english. The front desk took forever to...
more »
- The Hotel has a terrible smell. It is old and unkeeped. The housekeeping department was awful, and they did not understand or speak english. The front desk took forever to check us in. i really don't think they know what they are doing. The restaurant was a total joke and should be closed, the food was terrible, the cook had no teeth!!!! « less
-
-
“Bring Your Own Drinking Water!”
-
Jan 22, 2009
Heatherstao, Morrisville, NC
- My husband and I booked our stay through Southwest Airlines, the Holiday Inn is a Rapid Rewards partner. We stayed only one night because the people we were visiting did...
more »
- My husband and I booked our stay through Southwest Airlines, the Holiday Inn is a Rapid Rewards partner. We stayed only one night because the people we were visiting did not have extra space the first night of our vacation.
The hotel lobby was clean, although the bar with Kareoke was a little loud (it was close to midnight when we checked in).
Our room was a King non-smoking. The toilet tank did not seal unless you 'jiggled' the handle. When that failed, I removed the lid to inspect the situation. Quite a bit of black mold in there and sights I hope I never see again in my life.
The tap water smelled horrible, absolutely disgusting. The taste was unbearable.
There is no ATM on site, so be sure to bring cash/change for vending or at least bring your own water - even for the coffee maker. I'm quite serious about this.
Other than that, it was a place to hang our hat for one night. I would much rather spend $50 more per night and stay somewhere more comfortable if we need lodging in Lakeland again. « less
-
-
“Nice family friendly hotel”
-
Sep 5, 2008
writerintherye, writerintherye
- I stayed at this hotel with my family. Check in was quick and efficent, the staff acknowledged my Priority Club membership and my level, and was given a nice,clean room....
more »
- I stayed at this hotel with my family. Check in was quick and efficent, the staff acknowledged my Priority Club membership and my level, and was given a nice,clean room. There were two opperating elevators, as well as a full service resturant and lounge. Where i was even given FREE drink coupons for being a PC member. The staff was very friendly and outgoing, I stayed for a total of four nights, the staff greeted me by name, which was very plesant and suprising. I overall enjoyed my stay, the pool/patio was always kept very clean,and my children loved it. When we needed something the staff was always right on top of it- no matter what time of day it was! I would advise any family to stay here. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 2010 TripAdvisor LLC
Amenities: Holiday Inn Lakeland Hotel & Conference Center
Hotel Services
Pet Friendly
Restaurant
Pets Allowed
Recreational Services
Fitness Facility
