Location.
This family-friendly Palm Beach Gardens hotel is situated near the beach, close to The Gardens Mall and North Palm Beach Country Club.
Features.
Marriott Palm Beach Gardens has an outdoor pool, a steam room, and a fitness facility. Business amenities at this 3.5-star property include a business center, secretarial services, and audio-visual equipment. This business-friendly property has a restaurant and a bar/lounge. Event space measuring 10000 square feet consists of a ballroom, conference rooms, and banquet facilities. The staff can arrange concierge services and wedding services. Additional amenities include a nightclub, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
Guestrooms.
Marriott Palm Beach Gardens has 279 guestrooms. Televisions are equipped with premium cable/satellite channels and pay movies. Guestrooms provide complimentary weekday newspapers and voice mail. Guestrooms feature coffee/tea makers. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include climate control, air conditioning, and irons/ironing boards. In addition, amenities available on request include refrigerators and wake-up calls. Housekeeping is offered. Cribs (infant beds) and rollaway beds are available. All guestrooms at Marriott Palm Beach Gardens are non-smoking.
Guest Reviews: Marriott Palm Beach Gardens
Provided by TripAdvisor
- Traveler Reviews brought to you by
- Palm Beach Gardens Marriott
-
4000 RCA Boulevard | Palm Beach Gardens, FL 33410
- TripAdvisor Traveler Rating:
-
Based on 37 traveler reviews
- Most Recent Traveler Reviews:
-
-
-
“Hit or miss”
-
Aug 25, 2010
JMalmsteen, New York City, New York
- We stayed here a month ago and it was fine- this is a nice hotel. I especially liked the gym. This time around, we arrived and were given a room...
more »
- We stayed here a month ago and it was fine- this is a nice hotel. I especially liked the gym. This time around, we arrived and were given a room that overlooked this large dirty concrete wasteland. I looked at the sheets since this is the first thing that I do when I go to a hotel and there were two pubic hairs and the sheets were stained along with a lot of little black things that looked like small bugs. I was horrified!! I called downstairs and they refused to change my room. All they offered to do was send the manager up with someone to change the sheets. Well, over twenty minutes later a housekeeper came (not with the manager), there was no apology exchanged, and she changed the sheets on the bed.
At this point I was a little annoyed because I doubted that they had even cleaned the room in the first place and I didn't want to be in this room. But, they didn't offer anything- not to change the room, not an apology, nothing. Every other hotel that I have stayed at, if something like this had happened (which it typically doesn't) then there would have been an apology with something offered. « less
-
-
“Very pleasant stay and great service”
-
Jul 18, 2010
houseof3boys, Atlanta, GA
- Got this hotel on an amazing Priceline bid and was happily greeted at the front by (I think) the manager. It was almost midnight when we arrived and he was...
more »
- Got this hotel on an amazing Priceline bid and was happily greeted at the front by (I think) the manager. It was almost midnight when we arrived and he was very pleasant. Told me there were not any double bed rooms left in the sold out hotel and told me there was a cot or pullout sofa in t he room when I explained we were staying with our two young children. When I got up to the room, there was not a cot and the sofa was not a sofabed. I called down and he immediately said he had found another room for us and would bring the key right up. Within a few minutes, there he was with another key to a room with two double beds. He really went out of his way to help someone get another room when he didn't need to as we were priceline customers and they do not guarantee a particular room type when you cook. We all slept great in our new room and I was thrilled with the level of service we received. The room was comfortable, clean and fantastic all around! Would definitely stay here again and not on the priceline system either. « less
Read management response to this review.
Thank you very much for staying with us. I am glad to hear that you were happy with your Priceline purchase. I apologize about the issue you experienced regarding the preferred room type but I was pleased to hear that the person at the Front Desk went out of their way to limit the inconvenience for you. We are very fortunate to have a great team of caring associates who handle these issues immediately. I was also happy to hear that you were pleased with the other aspects of the hotel as well.
I look forward to meeting you during your next stay at the Palm Beach Gardens Marriott.
Thank you,
Eric Waltz
General Manager
« hide
-
-
“Superb Staff and Service”
-
Jul 11, 2010
mamamooch, fort lauderdale, fl
- I stayed w/ my teens and our sports team recently for a 3-day weekend. I was the one booking for the team and I must give a very special acknowledgent...
more »
- I stayed w/ my teens and our sports team recently for a 3-day weekend. I was the one booking for the team and I must give a very special acknowledgent to Jennifer, Deborah and Aida...their help in getting everything perfectly set for the group was over the top! Beginning with the booking process and following up after we checked out, we were pampered all the way. The hotel was full of many sports teams that weekend, which can sometimes be a negative, but customer service was consistently prompt and courteous in all departments including housekeeping, restaurant, the convenience store, the front desk, etc. The beds were incredibly comfortable and of 5-star hotel quality. My room had a few plumbing issues and they were dealt with swiftly and thoroughly and a special shout out to Jim from maintenance as well. He was quick, efficient and humorous! I chatted with the manager on our last day, complimenting on all that we loved about our stay and mentioning that though we'd had a few problems, all issues had been solved quickly and in such a friendly manner. The property is well-maintained, welcoming and convenient to everything in the Palm Beach Gardens area. The shopping and access to highways cannot be beat! All in all, it was a wonderful stay and we can't wait to return, especially to be pampered by the great service from all staff again! Book your room and stay at this property with confidence! « less
Read management response to this review.
Thank you very much for staying with us during your visit to Palm Beach County. I hope that your teens sports team did well! In you review you mentioned Jennifer, Deborah and Aida. I will definately share your comments with them. We are extremely fortunate to have them on our team. Thank you for the recognition. I was also happy to hear that our Maintenance Team did a good job at responding to the plumbing issues in your room. Jim does a great job for us. My apologies for that inconvenience.
Next time you are in the area I look forward to you staying with us again. Please make sure to ask for me as I would like to meet you and guarantee that your next stay at the Palm Beach Gardens Marriott is even better.
Thank you,
Eric Waltz
General Manager
« hide
-
-
“One again- FABULOUS Customer Service”
-
Jun 27, 2010
susanlNewJersey, new jersey
- I specifically came back to this hotel because of the great service I received in January. I was agained WOWED. Kudos to JIM from mantenance who exceeded my expectations. He...
more »
- I specifically came back to this hotel because of the great service I received in January. I was agained WOWED. Kudos to JIM from mantenance who exceeded my expectations. He should get an award. I will continue to return to this property whenever I am in the area. « less
Read management response to this review.
Thank you for taking the time to write a review for your last stay at the Palm Beach Gardens Marriott. I appreciate very much when guests take the time to write a review, both good and bad, so that we may evaluate and recogize the service that we provide. In your review you mentioned Jim, one of our Maintenance Technicians. Jim is one of our many outstanding associates at this hotel. Thank you for recognizing him. I will definately share your comments with him as well as the other members of our team. I am looking forward to meeting you during your next visit to Palm Beach Gardens.
Regards,
Eric Waltz
General Manager
« hide
-
-
“A bit crazy during SunFest”
-
Jun 10, 2010
HockeyFan6, Connecticut
- Stayed with friends during SunFest - wanted to be a bit away from the crowds but close enough to enjoy ourselves. The hotel was very nice, if not a bit...
more »
- Stayed with friends during SunFest - wanted to be a bit away from the crowds but close enough to enjoy ourselves. The hotel was very nice, if not a bit dated for a Marriott. Did not take advantage of much of the amenities as we were out most of the day and night, but staff was very nice and location was easy to access right off the highway. « less
Read management response to this review.
Thank you very much for taking the time to write a review regarding your recent visit to South Florida and your stay at our hotel. I hope you had a great time at SunFest. Hopefully next year if you make it back to SunFest you can spend some additional time with us and use our great pool and see what great things Palm Beach Gardens has to offer. I will definately share your comments with our team regarding them being very nice. Also, to let you know we are always working on improving our already great hotel, so next year you will be able to see what improvements we have made.
Again, thank you
Eric Waltz
General Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 2010 TripAdvisor LLC
Amenities: Marriott Palm Beach Gardens
Hotel Services
Kids Stay Free
Restaurant
Recreational Services
Fitness Facility
