Location.
This city-center property is located in Santa Fe, close to Cathedral Basilica of Saint Francis of Assisi, Institute of American Indian Arts Museum, and Old Fort Marcy Park. Also nearby are Palace of the Governors and San Miguel Mission.
Features.
La Posada de Santa Fe Resort & Spa, A RockResort has an outdoor pool, a spa tub, a steam room, and a fitness facility. The onsite spa at this 4.0-star property offers massage and treatment rooms and beauty services. Business amenities include a business center, wireless Internet access, meeting rooms for small groups, and audio-visual equipment. La Posada de Santa Fe Resort & Spa, A RockResort has a restaurant, a bar/lounge, and a poolside bar. Room service is available during limited hours. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. This is a smoke-free property (fines may apply for violations).
Guestrooms.
Amenities featured in guestrooms include coffee/tea makers, minibars, and CD players. Business-friendly amenities include multi-line phones, desks, and voice mail. All guestrooms provide refrigerators. Bathrooms feature bathrobes, hair dryers, and complimentary toiletries. Rollaway beds are available on request. All guestrooms at La Posada de Santa Fe Resort & Spa, A RockResort are non-smoking.
Guest Reviews: La Posada De Santa Fe Resort
Provided by TripAdvisor
- Traveler Reviews brought to you by
- La Posada de Santa Fe Resort & Spa
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330 East Palace Ave. | Santa Fe, NM 87501
- TripAdvisor Traveler Rating:
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Based on 219 traveler reviews
- Most Recent Traveler Reviews:
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“Don't have them call for the engineer.”
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Aug 27, 2010
dma503, Houston, Texas
- Wonderful resort, but we had a sky light in our bedroom. I personally prefer not to wake up with the sunrise. We asked if the skylight could be covered. We...
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- Wonderful resort, but we had a sky light in our bedroom. I personally prefer not to wake up with the sunrise. We asked if the skylight could be covered. We were told the engineer would be notified. We asked several times with no response. It soon became our running joke for the 4 nights we stayed there. I instead learned how to sleep with a pillow on my head. Who wants a skylight you can not cover during the night??? « less
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“Hotel was great- concierge service STUNK!”
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Aug 16, 2010
buenz, sheyboygan
- I made the mistake of calling the concierge BEFORE we arrived- apparently- as with some sub standart concierges- they will only deal with people in the hotel at the time....
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- I made the mistake of calling the concierge BEFORE we arrived- apparently- as with some sub standart concierges- they will only deal with people in the hotel at the time. MY MISTAKE!- I guess I was trying to not make it so difficult by amaking my needs known- I have dealt with concierges before - at many hotel- and your service STINKS « less
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“Does not live up to the photos!”
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Aug 10, 2010
pdsmonki0809, Albuquerque
- I want to start by saying that we used PriceLine to reserve this room, and you may have a better experience if you pay full price and choose your room....
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- I want to start by saying that we used PriceLine to reserve this room, and you may have a better experience if you pay full price and choose your room.
I am going to try to make a long story short. I will even start with the positive parts of the our stay.
Pros:
The staff were very friendly and helpful.
They provided a playpen/bassinet for my almost 3 month old son to sleep in. Through, it blocked one whole side of the bed after it was set up.
They provided a mad of the hotel grounds and marked the pool, spa, and restaurants.
They provided us a map of the Historic Plaza and suggested a great Sushi place to dine at.
There were snacks and refreshments in the Lobby when we got there to check in.
The mattress was one of the better hotel mattresses that we have slept on.
Cons:
This room was NOT worth the $125 we spent on it!
The photos of the pool and rooms were very deceptively taken. They were not at all as nice as the photos made them seem.
The room was tiny, only slightly larger then the queen sized bed. I have stayed in larger rooms for less at a Days Inn
The room was conditioned with, I believe, swamp coolers which do not work when it is humid
There were ants in our bathroom.
Our window was broken, while it opened with ease it would not close without my husband going outside to push it closed.
There was no lighting on the pathways through the grounds, so we did not feel comfortable walking after dark.
There was no lighting at the pool area, so swimming up to the 10pm closing time was not comfortable either.
There was no closet space, just a pseudo-antique armoire with hangers in it.
I believe that the room we stayed in and the rooms around it, may be used exclusively for PriceLine, and that type, of reservations. I do not see anyone paying the $400/night that was posted in the room as the going rate for this small almost run-down room. I hope that the rest of this "resort" is better then our room was. We will not be going back to this hotel and will hesitate before going to any other RockResort. « less
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“Aggrevation not relaxation (at $728.92 for a single night)”
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Aug 3, 2010
gfgflf3, Vero Beach, FL
- I had stayed at the hotel in the past and it has gone downhill in service (none existed on this visit) and up in price - they wanted over $500.00...
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- I had stayed at the hotel in the past and it has gone downhill in service (none existed on this visit) and up in price - they wanted over $500.00 for a dingy 1970's motel style room (that looked stellar / completely different on the hotel website) that caused my 13 year old to exclaim "we would have gotten better value at a Hampton Inn".
If you want to feel as though RockResorts has their eye on how to overcharge the customer and never on hospitality - then this is a hotel for you.
I had so many things go wrong that I lost my sense of humor .... and did something I have never done at a hotel .... complained!!! They offered to take $200 off the ridiculous > $500 room rate but instead charged me an additional $200 --- the total bill for the dumpy room was $728.92 (no food or other charges)!!! It was impossible to find any employee who was well mannered knew what they were doing - but that is their standard for $728.92 a night!
I will steer clear of any RockResort hotel - they have lost sight of the customer - they know nothing about running a pleasant hotel or enticing a guest to return.
There are too many other better options in Santa Fe - simply don't waste your time or money here. « less
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“Beyond Expections”
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Jul 29, 2010
Tjohnson333, Broomfield, Colorado
- My expectations where surpassed in so many levels.. The staff was simply amazing, very attentive and hospitable. The rooms where extremely clean and had such a romantic feel, Oh and...
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- My expectations where surpassed in so many levels.. The staff was simply amazing, very attentive and hospitable. The rooms where extremely clean and had such a romantic feel, Oh and the beds.. as if sleeping on a cloud. We also did a tour with the Art Curator of the property and it was great history about La Posada and spectacular art pieces from local artist that is spread out through the property. You will not be disappointed with your stay « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
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Amenities: La Posada De Santa Fe Resort
Hotel Services
Free Parking
Valet Parking
Gift Shop
Wireless High-speed Internet
Barber Shop
Elevator
24-Hour Security
Restaurant
Beauty Salon
Recreational Services
Fitness Facility
Business Services
24-Hour Business Services
