Location.
This condo property is located in Moses Lake.
Features.
In addition to laundry facilities and coffee in the lobby, Heritage Suites features self parking and a television in the lobby. Guest parking is complimentary. The front desk is open during limited hours. This property is self-catering.
Guestrooms.
Televisions are equipped with premium cable/satellite channels, DVD players, and VCRs. Guestrooms provide free local calls and voice mail. Accommodations at the 2.0-star property feature kitchens with microwaves, refrigerators, and coffee/tea makers. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include separate sitting areas, lanais, and ceiling fans. In addition, housekeeping is offered and amenities available on request include hair dryers. Rollaway beds are available.
Guest Reviews: Heritage Suites
Provided by TripAdvisor
- Traveler Reviews brought to you by

- Heritage Suites, Inc.
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511 S. Division | Moses Lake, WA 98837
- TripAdvisor Traveler Rating:
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Based on 3 traveler reviews
- Most Recent Traveler Reviews:
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“Staff were AWOL; not a great experience.”
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May 14, 2007
pdxwanderer, Portland, Oregon
- We called the property directly to book. The person we spoke with said no one is there after hours on weekends, but gave us a number to page someone if...
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- We called the property directly to book. The person we spoke with said no one is there after hours on weekends, but gave us a number to page someone if we needed help.
We arrived at almost midnight. There is a lockbox with a code to get the key. The instructions were terrible and it took us at least 15 minutes to get the key out of the box. We called after about five minutes to tell them that the lock box was not working and that we couldn't get the key. We still haven't heard a word from them two days later! Fortunately the lock box opened randomly when I was trying repeatedly to get it to work. But that wasn't the end of our trouble.
They key was in an envelope that also contained a map to our room which was blocks away from the manager's office. (There was another envelope with someone else's name on it, too -- honor system, I guess!) The directions to drive to the room were terrible -- obviously meant for locals who don't need street names. We had to drive all over the place and find the place on our own.
When we finally got there, the "non-smoking" room smelled like the previous occupant had smoked in it. And the bathroom smelled like someone had just used it.
The place was huge. A fully furnished apartment. But that's not what we needed. We needed a clean room with competent staff on call if needed. The place offered neither. We won't stay there again.
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“unorganized reservation system and lack of customer service”
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Apr 19, 2007
youngnwtraveller, Bremerton, Washington
- These suites are pretty nice at a very reasonable rate. Our experience with the staff was not good. They gave use the keys to a suite and we didn't check...
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- These suites are pretty nice at a very reasonable rate. Our experience with the staff was not good. They gave use the keys to a suite and we didn't check out the suite until late at night. When we opened the door, we found someone staying there already. It was very embarrassing, and the staff didn't seem to think it was a big deal. I think double booking a room is a pretty big deal.
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“Like living in a small apartment!”
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Jun 25, 2005
rrflood, KENT WA
- I stayed during Memorial Weekend. The one bedroom suite will only sleep two into a queen size bed so if you have more get the larger two bedroom. You get...
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- I stayed during Memorial Weekend. The one bedroom suite will only sleep two into a queen size bed so if you have more get the larger two bedroom. You get a good bargain at $65 per night. If your looking for daily maid service,a pool or exercize room this is not the place for you. If your looking for a clean room with a complete kitchen,comfortable bed and cable TV with Air Conditioning,this is your place to stay!
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Amenities: Heritage Suites
Hotel Services
Laundry Facilities
Kitchen
Restaurant
Beauty Salon
Recreational Services
Fitness Facility