Hotel Reservations
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Payment and Deposit Information


What forms of payment are accepted?
We accept: Visa, Master Card, American Express and Discover.

When does my credit card get charged?
Your credit card is charged in accordance with the Payment details disclosed prior to purchase.

Are taxes included in the reservation price?
Yes. The burden of tax is included in the total cost of your reservation. NOTE: Actual taxes are calculated upon check-out and may be based on additional charges accrued during your stay, such as room service charges added to your final bill.

Are incidental charges included in the reservation price?
No. Incidental charges (such as telephone charges, mini-bar consumption, room service charges, etc.) are not included in the total cost. Properties will typically require an imprint of your credit card when you check-in to cover any incidental charges incurred during your stay.

Do I need to present my credit card upon check-in?
Most properties do require an imprint of your credit card imprint at check-in.

Am I paying any booking fees?
No. We do not charge a fee for using our service. We do earn commission for selling rooms; commission is figured into the nightly room rate. This is standard practice in the industry.

How can I be sure I receive value for my dollar?
You can always book with confidence at Resideo. We work hard to offer you rates that represent exceptional value, many times lower than the rates you would receive by contacting the property directly.

When comparing prices between sites it is important to note that your on-screen transaction total includes all applicable taxes and fees and that all of our inventory is of the highest quality.

Price is not the only reason to book thru Resideo. Exceptional service should be a part of your overall purchase decision as well. The cornerstone of our company is our team of dedicated professionals who, by helping you with any question, concern or comment you may have, deliver the responsiveness and accountability critical your complete satisfaction.