Password and User Name
How long will my reservation history be stored?
For your convenience, reservation history is stored on our secure server indefinitely. You will be able to access this information for a period of 24 months.
What do I do if I forgot my user name and/or password?
Click the Password Reminder link on the sign-in page. We will email your member information to you. If you need to reserve a room immediately call us at (800) Resideo.
Why would I be unable to retrieve my member information?
You must supply the email address that you used when you first signed up, as well as provide the answer to the security question. If you are unable to recall this information, please create a new profile.