Site Policies

Basically, Resideo has and maintains one of the strongest privacy policies in the industry. We're completely intolerant of unsolicited or unwanted communications and would never think of renting or selling your email or personal information. We won't even email you ourselves, other than to communicate about your reservation, unless you give us permission. Even if our privacy policy changes in the future, we will not change the way we handle your information without your consent.

More specifically...Respecting, preserving and protecting your sensitive personal and financial information is one of our highest priorities. Our Privacy Policy applies to the Internet Sites of Resideo.com and its affiliated sites and sub-sites (collectively referred to within as "we", "us", or "our") and was created to help you understand how information obtained about you in connection with providing services through our site will be collected, used, and kept secure. Our privacy policy will cover information we may collect about you during the course of our relationship as well as after the relationship has ended. While we reserve the right to change our Privacy Policy at any time and without notice, we will not change the way we distribute your private information without your express consent. You will always maintain ownership rights to your information. If you have any questions about privacy or about our practices, please contact us. Our contact information can be obtained by visiting the 'contact us' page found on our site.

• General Information: We rely on many sources of information to understand and meet your needs. When using the Internet, your web browser or client software may transmit certain information to the servers that host the web sites you visit. Collected Personal Information (hereafter "Personal Information") is information through which you can be personally identified. While we do not collect any personal information from a visitor simply browsing our site, to use some of our services it is necessary for us to collect personal information. Personal information may include your name, address, telephone number, email address, and credit card account information. All personal information is volunarily provided by you and may collected using email, online forms and through your voluntary activities at Resideo.
  
  
• Safeguarding and Disclosing your Personal Information: Resideo does not sell or rent your personal information to anyone. We limit access to personal information about you to those employees and agents who need to know the information to provide services to you. We maintain physical, procedural and electronic safeguards to protect personal information and regularly review our security standards adn procedures to protect against unauthorized access to personal information. Other than for the purpose of processing your reservation request, we will not disclose, sell or otherwise make available to any other third parties your personal information unless: (1) subpoenaed, court ordered or in cooperation with legal processes; (2) in cooperation with governmental authorities; (3) to protect and defend our business - including but not limited to its affiliates, officers, directors, employees, attorneys, agents, partners, contractors, and any third party providers of information or services - in connection with any claim, dispute or legal action; (4) to enforce the terms of use and policies of our sites and services; or (5) in connection with the sale, assignment or transfer of our business.
  
  
• User Profiles - Storing Personal Preferences and History: Vistors to Resideo can create a user profile. We will store the personal information you volunteer and may use your personal and historical information contained in your user profile to enhance and expedite future visits to our sites (such as pre-populating information fields). You can change or delete your profile information at any time by signing-in on our sites and clicking on the appropriate link. An email address and/or password is required in order to access your profile information.
  
  
• Cookies: To reduce the time it takes you to submit purchase requests and serve you better, our web sites use cookie technology. A cookie is a piece of information our web server sends to your browser to "personalize" your experience. The cookies we use are for our own internal use only and are not shared with any other third party. Cookies do not corrupt your computer settings or your hard-drive. You may configure your browser not to accept cookies. If so, you may not be able to perform all the functions our sites offer. Additional information on the use and function of cookies is available on the World Wide Web and in your browser's help menu.
  
  
• Statistical Information: While we do collect statistics about your visit to our sites, we do not identify you personally. The statistical information we collect typically includes the number of visits to a particular page, the user's IP address, the date and time of the visit, which pages are visited, requested information, the URL from which you came from and the browser type you are using. These statistics are used to improve the performance and enhance the quality of our online reservation system.
  
  
• Children's Privacy: The Services we provide are intended for persons eighteen years of age or older. We do not knowingly collect, maintain, or use personal information from our websites about children under age 18.
  
  
• Contacting You: Our policy is not to contact you for the purpose of sending solicitations or notices of special interest (i.e. offers) unless you specifically request we do so. You can turn this feature on or off by signing in and checking the appropriate box. We do reserve the right to contact you in order to inform you about reservation, account information and any changes in Resideo policies and practices.