Practical approaches to controlling heat pumps
A new report from Resideo exploring installer experiences, homeowner expectations, and heat pump control strategies across the UK, Germany, and the Netherlands.
Three things you'll take from this report
Drawing on installer insights, homeowner research, and market experience from the UK, Germany, and the Netherlands, this report explores practical approaches to controlling heat pumps and delivering comfortable, efficient systems.
When to zone, when not to
A side-by-side comparison of single-zone and multi-zone setups, including the property types, system considerations, and homeowner expectations each is best suited to.
Questions before you quote
A practical pre-install checklist shaped by installer feedback across three markets, covering key considerations around the property, heat pump, homeowner requirements, and system design.
Lessons from established heat pump markets
Explore lessons from more established heat pump markets on controls, commissioning, and homeowner comfort, and how they can be applied more widely.
A look inside the report
The comparison table featured in the report walks through eight decisions installers face on heat pump projects, from property type and room-use patterns to homeowner expectations, control hardware, and potential risks. It provides a practical reference point for evaluating the most appropriate control strategy for each installation.
Built on real installer experience, not theory
Real installer voices
Interviews with working heat pump installers across the UK, Germany, and the Netherlands, including Stuart Edwards of Total Energy Solutions Scotland and Andy Baxter of High Efficiency Heating UK.
Industry guidance, referenced
Draws on published guidance from BEAMA, the Heat Pump Association, MCS, and the European Heat Pump Association, aligning practical recommendations with recognised industry guidance.
Survey data behind it
Based on Resideo's 2025 homeowner research across the UK, Germany, and the Netherlands, alongside qualitative interviews exploring homeowner attitudes, expectations, and experiences of heat pump systems.
Want the short version first?
Download the summary version for a quick overview of the key findings, including the comparison table, pre-install checklist, and selected installer insights.
Get the full-length report
The complete report explores heat pump control strategies across the UK, Germany, and the Netherlands, bringing together installer perspectives, homeowner research, and practical guidance for real-world installations.