As we monitor the fast-moving COVID-19 situation, our primary focus is the health and safety of our dealers, employees and home owners. We realize that this is a very uncertain time and it is changing the way we do business. We've created a centralized place for you to be continually updated with tools and information to help you with your customers in this critical time.
In these uncertain times, it's important to stay informed to help support your family, employees and customers. Here are the latest updates from Resideo regarding COVID-19.
From: April 22, 2020
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During this time, it's important to overcommunicate to your customers if you are open for business and if your monitoring center is ready to handle concerns around the clock. Additionally, detail the safety measures you have implemented such as providing gloves and masks to your installers, online payments and other policies that help address their health and safety. Use social media, websites and email to deliver this message in real time.
To support the conversations happening with homeowners, we wanted to provide you with materials you can utilize to help your customers improve their indoor air quality.
We have enhanced our webinar schedule to help you increase your knowledge in sales and technical areas, available in the US.
We hit 'reply all' on IAQ questions we've received from our HVAC contractors.
