Please Read These Terms and Conditions Carefully Before Using Our Site

Last updated: December 19, 2019

 Welcome to the Resideo’s Find a Pro Dashboard!
  1. Overview

    These terms apply to your use of the Resideo “Find a Pro Dashboard” at and such other sites as we will notify you of (our site). Our site is operated by Ademco Inc. d/b/a Resideo (Resideo, us, we), with an office at 901 E 6th Street Austin, Texas 78702. By using our site, you confirm, both personally and on behalf of the company you represent, that you accept these terms of use and that you agree to comply with them. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


  2. Other terms

    Your access to our site may allow you to access other services or apps provided by us and/or third parties for free or at discounted rates or you may have accessed our site via another service. In order to access such services or apps, you will need to accept additional terms and conditions which may require you to provide additional information to us or the relevant third party service provider, to make additional representations concerning your compliance with legal requirements (for example, that you have obtained valid consent if you provide personally identifiable information of others to us or the relevant third party service providers), to pay fees, to assume additional liability or indemnities and/or to agree to a governing law different from the governing law that applies to these terms.

    You agree that (1) you shall comply with all terms and conditions that apply to such services (whether provided by us or third parties), (2) Resideo is not responsible for the terms and conditions you enter into with third party service providers via our site (3) Resideo is not responsible for the performance of any services provided to you by such third parties (whether via our site or outside of our site), (4) Resideo is not liable, to the fullest extent permitted by law, for any fees, damages and/or losses you incur and/or suffer as a result of your access and/or use of third party services via our site and (5) that you indemnify Resideo in full for and against all claims and losses brought against Resideo by any third party as a result of your use of such third party services.

    In the event of a conflict or inconsistency between these terms and the terms and conditions that apply to your use of other services available via our site, these terms control to the extent required to resolve such conflict or inconsistency.

  3. Availability of our site

    Our site is directed to people residing in the USA. We do not represent that content available on or through our site is appropriate for use or available in other locations.

    Our site is made available free of charge although other services that you may be able to access via our site may require you to pay fees.

    We do not guarantee that our site, or any content on it, will always be available or be uninterrupted or will always be free of charge. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

  4. Rights in our site

    We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

    Resideo Technologies, the Resideo Technologies logo, and all product names appearing on our site are among the trademarks and/or service marks owned by Resideo Technologies, Inc., or its subsidiaries or affiliates, and no trademark or service mark or other license is granted in connection with the materials contained on our site.

    Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

    Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license to any patent, trademark or other intellectual property right of Resideo Technologies, Inc. or any third party. We and Resideo Technologies, Inc. make no representations or warranties that any use of the information contained on our site will not infringe any such patent, trademark or other intellectual property right of us, Resideo Technologies, Inc. or any third party.

    We authorize you to copy documents published by us on our site for personal or non-commercial use only, provided any copy of these documents that you make shall retain all copyright and other proprietary notices contained herein. Except as expressly provided, nothing contained in this paragraph shall be construed as conferring any license or right under any of our or Resideo Technologies, Inc. copyright. No materials available on our site may be stored, transmitted by any means (including but not limited to electronic, mechanical, scanning, photocopying or recording) without prior written permission of ourselves or Resideo Technologies, Inc.

    If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  5. Uploading content to our site

    Whenever you make use of a service via our site that allows you to upload content, or to make contact with other users of our site (including consumers and leads), you must comply with these terms and the content standards set out in the terms that apply to that feature or service.

    You warrant that any such contribution does comply with these terms and those standards, and you will be liable to us and indemnify us for any breach of that warranty.

    Should you upload content (including copyrighted materials and/or trademarked materials) or view our content and respond with information including questions, comments or suggestions regarding the content of our site, such information shall be deemed to be non-confidential and we shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. We shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information. Note that the licenses you grant may be broader under additional terms that apply to specific services you access to via our site (see above).

    We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in the terms that apply to that feature.

    You are solely responsible for securing and backing up your content.

  6. User-generated content

    This website may include information and materials uploaded by other users of our site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

  7. Links to our site and other sites

    You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

    We reserve the right to withdraw linking permission without notice.

    If you wish to link to or make any use of content on our site other than that set out above, please contact:

    Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

    We have no control over the contents of those sites or resources.

  8. Acceptable use

    You may only use our site in accordance with these terms.

    You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not "harvest" (or collect) information from our site using an automated software tool or manually on a mass basis (unless Resideo has given you separate written permission to do so). This includes, for example, information about other users of our site and information about the offerings, products, services and promotions available on the System. You must not use automated means to access our site. You must not gain or attempt to gain unauthorized access to our site or to any account or computer system connected to our site. You must not "stream catch" (download, store or transmit copies of streamed content). You must not obtain, or attempt to obtain, access to areas of our site that are not intended for access by you. You must not "flood" our site with requests or otherwise overburden, disrupt or harm our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. You must not circumvent or reverse engineer our site. You must not restrict or inhibit another user or users from using and enjoying our site. You must always comply with applicable privacy, telecommunications and data protection laws when using our site. You must only contact consumers and/or leads notified to you via our site with their consent and within the scope authorized by us. You must always respect the contact preferences set by consumers and/or leads notified to you via our site and you must not contact consumers or leads notified to you via our site if you have separately received an instruction from them not to be contacted by you.

    By breaching this provision, you may commit a criminal offence under local law. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

  9. Security and privacy

    If you choose, or you are provided with, access credentials, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any access credentials, user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

    If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at:

    We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

    We will use your personal information as set out in our privacy policy which is available at (as updated from time to time).

  10. Accuracy of and reliance on our site

    The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

    Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.


  11. Liability

    Under no circumstances will Resideo be liable to any person or business entity for any direct, indirect, special, incidental, consequential or other damages based on any use of our site or any other site to which the our site is linked, including, without limitation, any lost profits, loss of anticipated savings, loss of business opportunity, loss of goodwill or reputation, business interruption, or loss of programs or information, even if Resideo has been specifically advised of the possibility of such damages.

    We specifically (without limiting the generality of the foregoing) exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

    We specifically (without limiting the generality of the foregoing) will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (1) use of, or inability to use, our site; or (2) use of or reliance on any content displayed on our site.

  12. Changes to these terms and our site

    We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We may also update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities and operations.

  13. Transfers of these terms

    Neither these terms nor any of the rights, interests or obligations provided by these terms may be transferred or assigned by you without the prior written consent of Resideo. Resideo may assign these terms, in whole or in part, in its sole discretion.

  14. Application of these terms and jurisdiction

    The provisions of these terms will apply to the fullest extent permitted by law and be interpreted and applied to a lesser extent, where necessary to be valid. The invalidity or unenforceability of any provision of these terms will not affect any other provision and all such other provisions will remain in full force and effect without change or modification thereof. You consent to the exclusive use of the English language in these terms, as well as in all communications from Resideo.

    These terms will be deemed entered into in the State of New York and will be governed by and construed according to the internal laws of the State of New York applicable to agreements executed and to be performed entirely within New York, without regard to conflict of law principles. Any action against any party to these terms will be commenced only in the federal or state courts within the State of New York, which courts will have exclusive jurisdiction over such actions and proceedings and the parties hereby irrevocably consent to personal jurisdiction over them by such courts. You agree that any applicable state law implementation of the Uniform Computer Information Transactions Act (including any available remedies or laws) shall not apply to these terms and is hereby disclaimed. It is understood and agreed that, notwithstanding any other provisions of these terms, breach of any provision of these terms by you may cause Resideo irreparable damage for which recovery of money damages would be inadequate, and that Resideo will therefore be entitled to obtain timely injunctive relief to protect Resideo’s rights under these terms in addition to any and all remedies available at law.