This product has been discontinued
Resideo, provides solutions that make your home comfortable and secure with an unwavering focus on quality. Unfortunately, the Buoy Controller did not meet our quality and scalability standards, and the product has been discontinued. You have several options, detailed below, dependent upon the installation status of your Buoy device.
Although the Buoy Water Controller did not meet our quality standard, we are planning to launch a next generation leak detection and protection product.
Resideo will continue to support the Buoy app and data service until March 31, 2021. After this date, the Buoy product will no longer connect to WiFi and you will not be able to access your Buoy app, the remote shut-off function, or the data (i.e., water usage data and leak notifications.) Although it will continue to function as a manual water shut off device, it is strongly recommended that you uninstall your Buoy Controller.
1-800-633-3991
If you still have questions, please visit our support center or feel free to reach out to us at buoy@support.ai