Resideo’s new digital experience for professionals, the Pro Portal, offers its 110,000 trade professionals a single destination for product information, product support, access to services and tools to promote and drive leads, and a new training and loyalty program called Resideo Pro PERKS, which is open now for pre-enrollment with a planned January 2020 program launch.
Resideo Pro PERKS provides business-building tools, training and benefits to make it easier than ever to help meet evolving customer needs. PERKS stands for and offers:
Prior to the new digital platform, Resideo’s products had their own separate app – one for a security system, a smart thermostat and a Buoy Whole Home Water Controller, for example. Now available on the Google Play and Apple App stores, the new Resideo app will unite all of Resideo’s connected solutions into one app by 2021 and offer homeowners unparalleled insight and control over each service and system. All previous third-party integrations, partnerships and API connections will merge and will continue to work as designed.
One app will be able to monitor the pulse of their home and can easily pair homeowners with a professional for monitoring and seamless maintenance to provide analytics and insights to help protect homeowners’ biggest investment and identify trouble before it becomes catastrophic. For example, with insights from Resideo’s data, a heating and cooling professional would receive an alert that a home’s furnace is drawing energy but not delivering heat on each cycle, and then remotely diagnose the needed repair. The technician can arrive with the needed parts, and the homeowner isn’t left stranded for additional time waiting for the parts to arrive.
As Resideo launches its new products and programs in 2020, it will do so with commitment to quality and performance. Members of its professional network will participate in a variety of professional beta tests before the solutions are in market including:
