Pro-IQ™ Services – Activate New Levels of Service Intelligence.
“My furnace has broken down and it is very cold outside. Who can help?”
With limited means of HVAC monitoring at home, customer dialogue has traditionally happened only after something has gone wrong. Activate new levels of service intelligence with Pro-IQTM Services.
Stop Guessing and Start Planning with Pro-IQ™ Services
Pro-IQ™ Services is an adaptable suite of intelligent, predictive software tools that are designed for the evolving digital home. With Pro-IQ Services you can take customer relationships beyond the traditional install/repair life cycle.
Pro-IQ Services is available as a monthly subscription, at two levels to fit with your ambitions:
Level 1: Pro-IQ Essentials and Level 2: Pro-IQ Advanced.
Choose Your Level of Pro-IQ Services Intelligence
| Your logo always visible in the Resideo app |
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| Customers use your logo to connect to you |
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| App used on average 22 times per month* |
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| Pro-IQ LifeWhere HVAC monitoring kit |
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| Know you before you go; save on truck rolls |
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Proactive customer support for recurring monthly revenue |
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*Based on Resideo internal data
Customer Retention Starts with the App
The Resideo app is the ultimate smart calling card. On completion of a service, invite your customers to stay in touch via the Resideo app. With your logo co-starring on the app interface, your customers can reach you easily when needed.
In the Right Place, at the Right Time
The Resideo app is used continuously by our customers, keeping your business top of mind. Take your marketing beyond mailers and stickers and subscribe today to Pro-IQ Essentials.
Take Customer Retention Beyond Mailers and Stickers with Pro-IQ Essentials
Upload Your Logo to Our System
Get Constant Logo Visibility on the Resideo App Interface
Customers Can Reach You at the Touch of a Button
Level 2: Pro-IQ Advanced
Plug Your Customers into Live HVAC Monitoring
The Pro-IQ LifeWhere Solution is the hero of the Pro-IQ Advanced service. An easy-to-install 24/7 HVAC monitoring hardware and software kit that alerts you if there are issues with a customer's HVAC equipment, it makes it easier to schedule technicians and deliver proactive service before issues becomes emergencies.
Know Before You Go to Save Time and Money
By giving you insight into HVAC equipment performance remotely, you can save time and money knowing the issues and parts needed in advance of truck rolls. Pro-IQ Advanced also includes the Pro-IQ Essentials service.
Drive New Levels of Proactive Servicing with Pro-IQ Advanced
The Pro-IQ LifeWhere Solution HVAC monitoring Kit and Training
Know you before you go; save on truck rolls
Proactive Customer Support for Recurring Monthly Revenue
Resources
Videos
Pro-IQ Services - Better equipped for the Future, Better Equipped for Growth
Want to Be a Pro-IQ Services Expert?
Sign up for online training with Resideo Academy and get insights into how Pro-IQ Services can help grow your business.