customer with tech support

Pro-IQ™ Services – activate new levels of service intelligence.

“My furnace has broken down and it is very cold outside. Who can help?”

With limited means of HVAC monitoring at home, customer dialogue has traditionally happened only after something has gone wrong. Activate new levels of service intelligence with Pro-IQTM Services.

Stop guessing and start planning with Pro-IQ™ Services

Pro-IQ™ Services is an adaptable suite of intelligent, predictive software tools that are designed for the evolving digital home. With Pro-IQ Services you can take customer relationships beyond the traditional install/repair life cycle.


Pro-IQ Services is available as a monthly subscription, at two levels to fit with your ambitions:

Level 1: Pro-IQ Essentials and Level 2: Pro-IQ Advanced.

Pro-IQ Essentials

Customer retention starts with the co-branded app.

Pro-IQ Advanced

Level up with live HVAC diagnostic insights.


Pro-IQ Essentials

Monthly subscription

Pro-IQ Advanced

Monthly subscription

Your logo always visible in app ic-green-check ic-green-check
Customers use your logo to connect to you ic-green-check ic-green-check
App used on average 22 times per month* ic-green-check ic-green-check
Pro-IQ LifeWhere HVAC monitoring kit ic-green-check
Know before you go: save on truck roll ic-green-check

Proactive customer support for recurring monthly revenue


*Based on Resideo internal data

Level 1: Pro-IQ Essentials

Take customer retention beyond mailers and stickers with Pro-IQ Essentials

Upload your logo to our system

Get constant logo visibility on the Resideo app interface

Customers can reach you at the touch of a button

Level 2: Pro-IQ Advanced

Drive new levels of proactive servicing with Pro-IQ Advanced

Pro-IQ LifeWhere HVAC remote monitoring kit and training

Know before you go: save time and money on truck roll

Proactive customer support for recurring monthly revenue


Pro-IQ™ LifeWhere AC and Furnace Install Video

Pro-IQ™ LifeWhere

Pro-IQ™ LifeWhere Portal Overview

Pro-IQ – better equipped for the future, better equipped for growth

Find out more about how each subscription level can help you to win, keep and drive more business.

Want to be a Pro-IQ expert?

Sign up for online training with Resideo Academy and get insights into how Pro-IQ Services can help grow your business.