You also need to register your account to gain access to redeem product certificates and get training. Registration can take up to 24 hours. Make sure to use your Resideo ShipTo # as your Master Account number.
Simply enter the Product Certificate number and upload a PDF of the corresponding invoice. Claims are reviewed and processed on a weekly basis. Bookmark the redemption link below.
US Numbers
Residential Products Support: 1-800-468-1502
WiFi and Connected Homes: 1-800-633-3991 option 2
Water Technical Support: 1-877-271-8619
Zoning Technical Support: 1-800-828-8367
Commercial Products Support: 1-888-516-9347
Canada Numbers for French
WiFi and Connected Homes:1-800-633-3991 option 3 for French
Product Certificates, Training or Data Submission: properks@resideo.com
Technical, Ordering, Pricing, and Returns Support:1-888-793-8193
