Resources & Support

SECURITY

A family enterrs their home. A Resideo thermostat is shown on wall in the foreground.

Open Hours:
Monday through Friday
8:30AM EST – 7:00PM EST
1-800-645-7492
**Security has 6:00pm EST – 9:00PM EST support for West Coast support for the following Product Lines:

  • Burglary Safety Panels
  • Pro Series Panel
  • Total Connect 2.0
  • Vista Security System
  • ADT 320 System
  • Safewatch 3000
AlarmNet® Support:
Monday through Friday 8:30AM – 5:30PM EST
1-800-222-6525

HVAC

A staircase is seen in the background with a Resideo thermostat in the foreground that displays 72 degree temperature.

Open Hours:
Monday through Friday
 7 am - 7pm CDT/CST

Professional Installer Support: Monday - Friday 9:00AM CST - 5:30PM CST
Homeowner Support: Monday - Friday 9:00AM CST - 8:00PM CST / Saturday - Sunday 9:00AM CST - 5:30PM CST

WiFi and Connected Homes:
1-800-633-3991

Non-Connected Products:
1-800-222-6525

PLUMBING

A water leak detectore is shown near a leaking water heater.

Open Hours:
Monday through Friday
9:00AM - 5:30PM CST

Technical Product Support:
1-800-468-1502


 

 

 

 

 

 

 

 

 

DISTRIBUTORS

A woman attends to inventory in a warehouse.

Open Hours:
Monday through Friday
8:00AM - 4:30PM CST

Ordering, Pricing, and Returns Support:
1-888-793-8193

Technical Support:
Monday through Friday
9:00AM - 5:30PM CST
1-800-468-1502

 

 

 

Advance Your Expertise And Your Career

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Webinars

Choose from our upcoming or on-demand webinars to enhance your skill set to keep up with evolving smart home technologies.

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Online Training

Learn about our products, installations, and more at your own pace.