Resources & Support

Security

A family enterrs their home. A Resideo thermostat is shown on wall in the foreground.

Professional Installer Support:
1-800-645-7492
Monday through Friday
7:30AM – 7:30PM CT

 

AlarmNet® Customer Service:
1-800-222-6525
Monday through Friday
7:00AM – 4:00PM CT

 

AlarmNet® Technical Support:
1-800-222-6525
Monday through Friday
7:30AM – 4:30PM CT

 

Homeowner Support:
Contact your dealer

HVAC

A staircase is seen in the background with a Resideo thermostat in the foreground that displays 72 degree temperature.

Professional Installer Support: 
1-800-468-1502
Monday through Friday
9:00AM – 5:30PM CT

 

Homeowner Support:
1-800-633-3991
Monday through Friday
9:00AM – 8:00PM CT
Saturday and Sunday
9:00AM – 5:30PM CT

Plumbing

A water leak detectore is shown near a leaking water heater.

Professional Installer Support:
1-800-468-1502
Monday through Friday
9:00AM – 5:30PM CT

 

Homeowner Support: 
1-800-633-3991
Monday through Friday
9:00AM – 8:00PM CT
Saturday and Sunday
9:00AM – 5:30PM CT

Distributors

A woman attends to inventory in a warehouse.

Ordering, Pricing, and Returns Support:
1-888-793-8193
Monday through Friday
8:00AM – 4:30PM CT

 

Technical Support:
1-800-468-1502
Monday through Friday
9:00AM – 5:30PM CT

REDEEM PRODUCT CERTIFICATES

Quick Helpful Links

Security
ProSeriesMyWebTechAlarmNet 360™Total Connect End User MaterialsTotal Connect Dealer MaterialsTechnology PartnershipsAgency ListingsWarranty
Comfort
Customer PortalThermostat Contact SetupThermostat RecyclingThermostat Private Label ProgramLocate an Authorized Resideo Home DistributorPart FinderWhole Home Comfort Solutions - Customized Label Program
Grow Your Business
Pro PERKS WebinarPro PERKS FAQ for ContractorsPro PERKS FAQ for DistributorsCodes and StandardsResideo PoliciesLiterature on Demand

Advance Your Expertise and Your Career

A man uses a laptop.

Resideo Academy

The right training for the right job, delivered the right way. Resideo Academy supports HVAC, plumbing, and security professionals with hands-on training and demonstrations.

Go to Resideo Academy