Support Resources

Professional Installer Support: 
Monday through Friday
9:00AM – 5:30PM CT

Homeowner Support:
Monday through Friday
9:00AM – 8:00PM CT
Saturday and Sunday
9:00AM – 5:30PM CT

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HVAC Training Catalog

Explore upcoming live training events, past webinars, and other learnings related to HVAC Topics. 

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Pro-IQ™ Services – Activate New Levels of Service Intelligence.

“My furnace has broken down and it is very cold outside. Who can help?”

With limited means of HVAC monitoring at home, customer dialogue has traditionally happened only after something has gone wrong. Activate new levels of service intelligence with Pro-IQTM Services.

Product Spotlight

Product YTHM1004R3001.

T10+ Pro Smart Thermostat Kits with RedLINK® 3.0


Sense the temperatures and humidity in the places that matter most with the T10 or T10+ Pro Smart Thermostat. Focus on the rooms you choose by adding Smart Room Sensors and setting a schedule, or let the sensors respond to your lifestyle. T10+ kits with EIM allow you to control more stages and IAQ products without running wires.

Product TH8321R.

VisionPRO® 8000 WiFi Programmable


With a large touchscreen display, the VisionPRO® 8000 WiFi Programmable Thermostat makes it easy for your customers to control their comfort. Program a schedule for each day of the week or adjust the temperature remotely anytime from the Total Connect Comfort app.

Product TH5220D1029.

FocusPRO® 5000


Available with the standard or large backlit digital display, the FocusPRO® 5000 Digital Thermostat uses precise comfort control to maintain consistent temperatures with high accuracy. Backed by our professional 5-year warranty under normal use conditions.


Empower your customers to take control of their home comfort and save on energy costs with a range of Honeywell Home thermostats from Resideo. From smart WiFi thermostats with room sensors and humidification control, to programmable and non-programmable thermostats, Resideo products meet a variety of customer needs.

Line Volt

The LineVoltPRO™ programmable thermostat provides electronic control of 208/240 Vac resistive rated electric baseboard heaters, radiant ceiling heat, convectors and fan forced heaters.


For simplicity and ease, look no further than Honeywell Home non-programmable thermostats from Resideo. Reliability, application flexibility and ease of installation allow you to quickly service your customers' home heating and cooling needs.


Resideo’s suite of solutions with RedLINK™ Technology can help contractors solve home comfort challenges wirelessly, without running new wires or breaking through walls. Your customers get complete control of their heating and cooling systems while you enjoy simple installations, increased add-on sales and a boost to your bottom line.

T Series

The T Series is a portfolio of non-connected and WiFi connected thermostats that streamlines everything from product selection and installation to customer service and support. With a standard mount and simple interface, the T Series will enhance the entire thermostat experience for you and your customers alike.


Blend comfort and efficiency with WiFi Thermostats like the T10 Smart Thermostat. With a range of smart WiFi thermostats, room sensors and humidification control, Resideo helps you deliver connected home products to your customers so they can enjoy optimal comfort and energy savings in their homes.

Indoor Air Quality

Fully integrated thermostats, filtration, humidification, dehumidification and zoning ventilation systems designed for the supported smart home.


When it comes to offering your customers custom whole-home humidification solutions, we offer a variety of Honeywell Home products from Resideo. From steam, fan-powered and bypass humidifiers to quality service replacement parts like filters and pads, we have everything you need to keep home humidity levels in the comfort zone.


Help customers maintain proper humidity levels and help safeguard their homes against mold, mildew and more with a Honeywell Home whole-home dehumidification system. Lower humidity and help increase the comfort level for your customers with ENERGY STAR rated dehumidifiers designed to integrate with new and existing homes.


Help your customers remove particles and improve overall air quality with a whole-home filtration system. Designed to easily integrate with new and existing homes, our portfolio of product solutions includes Whole-Home Air Cleaners, High-Efficiency Electronic Air Cleaners, Media Air Cleaners, Return Grille Media Air Cleaners and Replacement Filters.


Homeowners want effective, out-of-sight solutions to improve their indoor air quality. Honeywell Home UV IAQ products from Resideo help reduce home odors and unwanted particles using duct-installed ultraviolet lamps.


Improve indoor air quality and comfort levels in the home for customers with ventilators and ventilation controls from Resideo Pro. Shop ventilation solutions.